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Our Process

1. Initial Consultation and Site Assessment

Objective: Understand the customer’s needs, evaluate the property, and provide a preliminary system design.

Process: A Solar 4 Heroes consultant will visit the site to assess roof space, shading, and energy consumption. This step includes a discussion of the customer's goals, budget, and available incentives.

2. Custom Proposal and System Design

Objective: Provide a detailed proposal including system design, cost estimate, and financial options.

Process: Based on the site assessment, Solar 4 Heroes will create a customized solar system design and provide a comprehensive proposal. This includes estimated energy savings, system size, and potential return on ​investment.

3. Contract Agreement and Financing

Objective: Finalize the project agreement and secure financing.

Process: Once the customer approves the proposal, Solar 4 Heroes will prepare the contract. Financing options and incentives will be discussed and arranged.

4. Permitting and Approval

Objective: Obtain all necessary permits and approvals from local government and utility companies.

Process: Solar 4 Heroes handles the entire permitting process, including submission of necessary documents and coordination with local government offices. This may involve multiple inspections and approvals.

Turn Time: 4-8 weeks, depending on local government processing times and any additional requirements.

5. Equipment Procurement and Scheduling

Objective: Order and schedule the delivery of solar equipment.

Process: Once permits are approved, Solar 4 Heroes orders the solar panels, inverters, and other necessary equipment. Installation scheduling will be coordinated with the customer.

6. Installation

Objective: Install the solar system at the customer’s property.

Process: A team of certified installers will complete the installation of solar panels, inverters, and other system components. This includes system wiring, mounting, and testing.

7. Final Inspection and Activation

Objective: Ensure the system is correctly installed and operational.

Process: A final inspection is conducted to verify the system meets all safety and performance standards. Once passed, the system is activated and connected to the grid.

Turn Time: 1-2 weeks, depending on the availability of inspection appointments and final utility approvals.

8. Post-Installation Support

Objective: Provide ongoing support and maintenance for the solar system.

Process: Solar 4 Heroes offers monitoring and maintenance services to ensure the system operates efficiently. Customers have access to customer support for any issues or questions.

Turn Time: Ongoing, with support available as needed.

Summary

Solar 4 Heroes manages every aspect of the solar installation process, from the initial consultation to post-installation support. While the overall timeline is influenced by local government permit processing times and ​other external factors, Solar 4 Heroes is committed to delivering a smooth and efficient experience for customers.

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